Help
I didn't get the confirmation email
Check your spam folder. Then sign in and choose "Send the link again".
I forgot my password
On the sign-in page, choose "Forgot password?".
How do I set up my child's device?
Sign in on your own device, open your child's "Progress and devices", and choose "Link device". Then enter the code at /link on their device.
My child lost their progress
Without an account, progress stays in one browser. Add a student to your account to back it up.
How do I cancel or get an invoice?
Go to your account and choose "Manage billing and invoices".
How do I delete our data?
Your account page has "Download our data" and "Delete account".
Still stuck?
Email us at support@loop-academy.cloud.